Mark wears many hats. Click on any program title below for a detailed program description.

As Instructor:

Program Length  Intended Audience Jobber Training School 3 days Inside and outside salespeople Advanced Jobber Training School 2 days Graduates of Jobber Training School Counterperson School 2 days Inside salespeople Sales Skills for Tomorrow 1 day Sales force Prepare, Package & Present 1 day Anyone needing speaking skills Telephone Techniques 1/2 day Anyone who answers phones

As Featured Speaker:

Speech Length  Intended Audience Sending the Best Message about Your Business 1/2 Day Business Principals Creating Successful Clinics 1/2 Day Sales managers How to Handle a Complaint 2 hours Anyone dealing with customers Hit the BIG Nails 1 hour Body Shop owners/managers How to Save Money on Materials 1 hour Body Shop owners/managers What Makes HVLP Work 1 hour Body Shop painters and managers Predict the Future 1 hour Everyone in the PBE industry

As Author:

Mark Clark is a recognized industry expert with articles and columns published in six different automotive trade magazines. He is available to research and submit articles on virtually any industry issue. Some of his past topics included: Painting Problems and Solutions Spraybooth and Force-dry Equipment Collision Repair and Structural Measurement Successful Sales and Marketing Plans Professional Business Management

As Consultant:

Mark's broad based industry background and real world PBE experience since 1970 provide an informed overview with practical implementation. Some of his past client relationships include: Assisted NRD Inc.'s entrance into the national autobody market with their anti-static blowgun Educated the DeVilibiss sales force on collision repair procedures and associated products Assisted Uni-Select USA in developing and implementing their "Paint Masters" jobber program which resulted in a 20% increase in participants' sales. Creates and presents a variety of courses for PPG Industries' distributor education training